| Job Description : |
Panasonic – Product Support Engineer
Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey.
Click here to learn more about how Panasonic is creating a better life, a better world.
Watch this video to see how our employees are shaping the technologies that move us.
What You’ll Get To Do:
Engineering and Design:
Assists with the technical development of new and existing solar and storage products and collateral including but not limited to solar panels, inverters, racking, batteries, software, drawings, data sheets, installation manuals, technical bulletins, and energy simulations.
Works collaboratively with internal and external stakeholders to design and develop new products and build upon existing platforms to further success in the marketplace.
Utilizes CAD software to create electrical line drawings and mechanical design packages.
Create, review, and modify engineering and construction documents to ensure code compliant designs are provided by Authorized Installers
Create the logic for various utility rate structures, test within a lab environment, and work with the ESS team to ensure Panasonic solution meets minimum requirements.
Facilitate application, documentation and review of product and system compliance certifications and local code requirements for solar and energy storage systems.
Product and Software Development:
Advances product and industry knowledge through active participation in trade organizations and continuing education opportunities.
Maintains database of national and local codes applicable to solar and energy storage product design, permitting, safety, and performance.
Work closely with Product Management & Engineering to maintain technical & functional knowledge of existing and new products.
Responsible for translating market needs into technical specifications for new product and software development.
Stay up to date on applicable building, electrical, interconnection codes, suppliers, industry best practices, new products and applications, and apply to assigned projects.
Technical Service:
Maintains communication with internal and external stakeholders, including but not limited to regional sales managers, contractors and Authorized Installers, Panasonic manufacturing facilities, licensed professional engineers, third party vendors, NRTLs, and sales engineers.
Visit jobsites in the U.S. market to provide technical support for system installation and commissioning, process improvements that could be achieved with product modifications and document training and best practices for solar and energy storage products.
Stay up to date on applicable building, electrical, interconnection codes, suppliers, industry best practices, new products and applications, and apply to assigned projects.
Collaborate with vendors, factories, sales managers, operations and marketing teams. Monitor and analyze customer requirements, account developments, trends and progress as well as ensures customer support.
What You’ll Bring:
Education & Experience:
Requires B.S. degree in an engineering discipline pertaining to mechanical engineering, electrical systems and power electronics or equivalent
Requires 3 years or more experience in solar and energy storage engineering and design, installation
Requires prior experience creating and reviewing mechanical and electrical CAD drawings using AutoCAD and 3D modeling software, with a knowledge of required standards and code compliance in the US market
Requires knowledge of industry safety codes for energy storage and PV installation
Preferred experience in product development in residential energy markets within the US
Preferred experience with smart home integration and networking protocols including Modbus TCP, IP, CANbus, DNP3.0, and ICCP and IoT cloud-based projects
Ability to obtain Professional Engineering license
Possess a strong understanding of energy market structure, rules and regulations, and high-level economics, with proficiency in the engineering and physics of the system
Competencies:
Strong ability to quickly comprehend and explain complex engineering concepts in simple, effective terms
Impeccable time management skills
Critical problem-solving skills to address and analyze complex engineering challenges and provide tangible solutions
Strong communication customer service
Other Requirements:
Ability to travel within the U.S. and work outdoors at project sites that may experience extreme heat and, or cold
Ability to work on a computer for extended periods of time
Ability to sit for extended periods of time
What We Offer:
Competitive compensation package
Comprehensive benefits
Pet Insurance
Paid Parental Care Leave
Employee Referral Program
Educational Assistance
Flexible Work Program
Volunteer time Off
Casual Dress Code
Total Well Being Program
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.
All applicants are subject to the Company’s mandatory vaccination policy. All employees are required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance.
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