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Job Category : | Engineer |
Company Name: | Banner Health |
Position Name: | Process Engineering Program Manager |
Location : | 2901 N Central Ave Ste 160, Phoenix, AZ 85012 |
Job Description : | Primary City/State: Phoenix, Arizona Department Name: Process Engineering-Corp Work Shift: Day Job Category: Strategy and Improvement This is a career growth position aimed to help talent grow surrounded by an amazing team of high performing and experienced Process Engineers and performance improvement experts. Our work allows you to leverage the technical engineering skills you possess and apply them to driving value and outcomes for patients and teams. The position will provide you the opportunity to work on the highest priorities and biggest challenges in Healthcare working alongside leaders and executives to shape the future of Banner Health. Our Process Engineering team has a long standing legacy of producing top talent, growing individuals to lead other diverse functions throughout the organization and beyond. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. Apply today Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you’ll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position collaborates with organization leaders to coordinate and lead the assessment, design, and implementation of process design and/or process improvements that aligns with the organization’s initiatives to improve clinical and operational performance systemwide. The position performs performance monitoring and makes recommendations based off of data for decision-making. This position assists with analysis to target areas of improvement and monitors sustainability of improvement efforts. CORE FUNCTIONS 1. Works collaboratively with clinical and operational leaders to assess workflows, data, scenarios and other factors to identify improvement efforts that will enhance clinic and operational performance and patient safety at the system, regional, and facility levels. Co-develops business cases and justifications for change opportunities. 2. Assists with data collection, observations, research and analysis of clinic outcomes, financial and operational performance, and business planning for specific process design and/or process improvement. Works with clinical and operational leaders to ensure compliance with operating and capital budgets to achieve financial performance. 3. Develops workflow assessments, gap analyses, recommendations and proposals to drive and sustain positive change. 4. Maintains a working knowledge of operations, identifying top performers and helping disseminate and share best practices. 5. Assists in the development of systems to monitor improvements sustainability and effectiveness. 6. Participates and/or leads high performance teams including stakeholders and peers to assess, design and implement improvements efforts this includes but not limited to reducing risk and eliminating failures, incorporating processes of human factors, provides visual tools, and standardization of processes to achieve consistency and high reliability. Facilitates change efforts in close collaboration with stakeholders to ensure appropriate application of change and execution methodologies. 7. Coordinates with clinical and operational leaders to oversee implementation of process design and/or process improvements. 8. Position understands general healthcare operations and measures as problems are complex in nature. Position encourages collaboration between parties involved and/or effected by efforts to develop and achieve system-wide standards and targets. Works with operational and clinical leaders to align efforts to organization’s initiatives. 9. Acts as resource to management and peers on translating data to information to be used for process improvement and decision-making. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. MINIMUM QUALIFICATIONS Bachelor’s degree degree required. Significant experience, typically gained through two to four years relevant work experience. Must possess the ability to apply quantitative and qualitative process improvement techniques and perform advanced data analysis. Must be proficient with one or more operating systems, spreadsheets, database managers, presentations programs, and word processors. Must demonstrate a record of leadership with effective communication (verbal and written) and presentation skills as well as ability to identify and meet customer needs in a team environment. Requires effective negotiation capabilities and ability lead in a highly matrixed environment. PREFERRED QUALIFICATIONS Experience in Healthcare. Industrial Engineering Degree or a Black Belt in Lean/Six Sigma. Demonstrate working knowledge in Process Design or Process Improvement tools. Additional related education and/or experience preferred. |
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