Thu. Nov 14th, 2024

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If you are looking for a Engineering Job ? Then, This is the place where you can find All sources of Job opportunities with detailed information.

Job Category : Engineer
Company Name: MathWorks
Position Name: Engineering Development Manager
Location : 3 Apple Hill Dr, Natick, MA 01760
Job Description : MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
“Not-your-typical” Engineering Manager role because this role is more about the people than it is about the products. At a company making some of the most advanced software in the world, see if you can put your people skills to use in developing and investing in the future of the company

The Manager of MathWorks’ Leadership Development program coaches team members by identifying and developing their technical, professional, and personal skills for a successful technical career at MathWorks. Responsibilities of this person will focus on:

Career development of engineers and computer scientists

Continuous improvement and department level project ownership

Collaboration with managers and teams across MathWorks to ensure that engineers in the Leadership Development program are gaining the skills for long term success at MathWorks

Provide ongoing coaching on career advancement opportunities for the growth and development of entry level engineers
Manage a Technical Support team such that they meet and exceed customer expectations and achieve continuous improvement of service levels
Provide coaching and guidance on customer case management, response time, and teamwork in providing technical support to our customers
Continuous interviewing and hiring of qualified entry level engineers (MS and PhDs) throughout the year
Collaborate with our software development teams on Technical support and customer issues
Establish and evolve effective business goals, strategies and processes
Develop procedures, proposals, plans, and guidelines and initiate their implementation

BS or MS degree (Engineering/Computer Science degree required)
2-5 years managerial experience (software company preferred)
Customer facing experience (technical support, customer, application engineering)
Effective leadership and coaching skills: ability to guide, motivate, and inspire others
Excellent communication skills-written/verbal, keeps others informed, involves the right people in decision making, is proactive and displays strong initiative
Has the ability to envision processes and procedures to address working dynamics within the group

Nice to Have:

Prior experience with Knowledge Management and Web Technical Support initiatives
Experience with international Technical Support collaboration

A bachelor’s degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.


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By Mike Sean Johnson

Mike Johnson: Mike, a professional poker player turned blogger, shares strategies, game analysis, and personal anecdotes from his time at the table.